Effective Date: September 28, 2026 | Last Updated: September 28, 2026
SkilLoop ("SkilLoop," "we," "our," or "us") is a peer-to-peer skill exchange platform that connects people who want to teach skills with people who want to learn them. This Privacy Policy explains how SkilLoop collects, uses, stores, and protects personal information when you use our website, platform, and related services. By using SkilLoop, you acknowledge the practices described in this Privacy Policy.
Account Information When you create an account, we may collect: • Name • Email address • Password information • Profile photo • Account authentication information • Information provided through Google authentication Passwords are handled through our authentication provider and are not stored by SkilLoop in plain text. Profile Information To help users discover and connect with one another, you may provide: • Skills you can teach • Skills you want to learn • Short biography • Profile information • Session-related preferences • Other information you voluntarily add to your profile Session Information When you request or participate in a session, we may collect: • Session participants • Session date and time • Session status • Session requests and acceptances • Session completion information • Zoom meeting information associated with the session SkilLoop does not currently record or store session video or audio. SkillPoints SkilLoop uses SkillPoints as an internal platform credit system. We may record: • SkillPoints awarded to your account • SkillPoints used for eligible platform activities • SkillPoint-related activity • Activities that result in SkillPoint rewards SkillPoints are currently not cash and cannot be withdrawn or redeemed for money.
At launch, SkilLoop does not intentionally collect: • Precise location information • GPS information • Location history • Private messages between users • Session recordings • Advertising profiles • Analytics data for advertising purposes Some third-party services may process limited technical information as necessary to provide their services.
We may use personal information to: • Create and maintain your account • Authenticate users • Provide the SkilLoop platform • Help users discover relevant skills • Facilitate skill-exchange sessions • Manage session requests and scheduling • Provide Zoom meeting functionality • Manage SkillPoints • Send important account and service notifications • Respond to support requests • Protect the security of the platform • Detect and prevent abuse, fraud, or unauthorized activity • Improve the reliability and functionality of SkilLoop • Enforce our Terms of Service and Community Guidelines We do not currently use personal information for targeted advertising.
SkilLoop supports account authentication through email/password and Google authentication. When you use Google authentication, Google may process information according to Google's own privacy practices. SkilLoop only receives information necessary to create and authenticate your SkilLoop account.
SkilLoop uses third-party services to operate parts of the platform. These may include: • Supabase — authentication, database, storage and related infrastructure • Google — authentication services • Zoom — video meeting services These services may process information according to their respective privacy policies and terms. SkilLoop does not control the privacy practices of third-party services.
SkilLoop uses reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no internet-based service can guarantee absolute security. Users are responsible for protecting their account credentials and should notify SkilLoop if they believe their account has been compromised.
We retain personal information for as long as reasonably necessary to: • Provide the platform • Maintain account records • Fulfill legitimate business purposes • Resolve disputes • Prevent abuse • Comply with applicable legal obligations When information is no longer reasonably required, we may delete or anonymize it, subject to applicable legal and operational requirements.
Depending on applicable law, you may have rights concerning your personal information, including the right to: • Request access to your personal information • Request correction of inaccurate information • Request deletion where applicable • Request information about how your data is processed • Withdraw certain forms of consent • Raise a privacy complaint To make a privacy-related request, contact us using the contact details below.
SkilLoop is intended for individuals who are 18 years of age or older. We do not knowingly provide accounts to individuals under 18. If we become aware that an account belongs to someone under 18, we may take appropriate steps to remove the account and associated information where applicable.
We may update this Privacy Policy from time to time. When we make material changes, we may update the "Last Updated" date and provide additional notice where appropriate.
SkilLoop Email: support.skilloop@gmail.com